> ## Documentation Index
> Fetch the complete documentation index at: https://juo.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Test as your first subscriber

> Walk through the whole subscriber journey yourself before real customers subscribe.

Before real customers subscribe, go through the journey yourself: subscribe, find the subscription in Juo, and manage it as a customer would. It takes about 15 minutes and catches most launch issues.

## Before you start

* You've created a subscription offer, for example [Subscribe and save](https://juo.io/docs/subscribe-and-save.md).
* The [subscription widget](https://juo.io/docs/adding-juo-subscription-widget.md) is on your product page.
* The [Manage subscriptions link](https://juo.io/docs/linking-customer-portal.md) is in your store.

## Walk through the journey

**1. Subscribe on your store**

Open the product page, choose the subscription option in the widget and complete checkout. Use a payment method that supports subscriptions, and an order you can refund afterwards.

**2. Check the order and the subscription**

The order appears in Shopify under **Orders**. In Juo, go to **Subscriptions** and open the new subscription. Check the products, price, discount, delivery frequency and next order date.

**3. Open the Customer Portal as the customer**

Use the **Manage subscriptions** link in your store, or open the subscription in Juo and select **Generate customer portal link** to see the portal exactly as the customer does.

**4. Try what subscribers will do**

Skip the next order, change the delivery frequency, then start to cancel. If you've set up a [cancellation flow](https://juo.io/docs/cancellation-flow.md), it appears at this point.

**5. Check the emails**

Review the emails you received at each step. Adjust them under **Settings → Notifications**. See [Notifications](https://juo.io/docs/notifications.md).

**6. Clean up**

Cancel the test subscription and refund the order in Shopify.

## Next steps

> [card] [Turn on your safeguards](https://juo.io/docs/retention.md)
>
> Set how failed payments are retried and what subscribers see when they cancel.

> [card] [Design a cancellation flow](https://juo.io/docs/cancellation-flow.md)
>
> Keep subscribers who are about to cancel.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.