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Bulk actions let you change many subscriptions in one go from the Admin Panel. Use them carefully — changes apply immediately and can be hard to reverse.

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How to run a bulk action

  1. Go to Subscriptions.
  2. (Optional) Use search and filters to narrow the list.
  3. Select subscriptions with the checkboxes, or use Select all to include every subscription that matches the current filters (across pages).
  4. Choose a bulk action from the bar above the table. Actions are grouped into the Products, Pricing, and Schedule menus; Retry payment, Update status, and Run workflow are separate buttons.
  5. Configure the action in the sidebar, then Confirm.
While the job runs, a progress bar and live log appear in the sidebar. When it finishes, you can Download log to review what succeeded, was skipped, or failed. Large selections can take several minutes. You can close the sidebar and reopen the job later from the Activity log if needed.

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Available actions

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Products

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Pricing

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Schedule

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Payment, status, and workflows

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Build-a-box items

Actions that target specific products leave items inside a Build-a-box unchanged. This applies to Swap product, Remove product, Change product price, Update subscription plan pricing, and to Reschedule and Add discount when you limit them to specific variants. The log shows how many box items were skipped on each subscription. To swap a product inside boxes, select Also swap items inside Build a Box in the Swap product sidebar. Juo rebuilds each box with the new product and recalculates its discount tier. Keep these limits in mind:
  • The new variant must be offered by the box. Boxes that do not offer it are skipped.
  • Box items are priced by the box, so you cannot combine this option with Retain original price.

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Update subscription plan pricing

This action does not change products that should keep their current price. It skips:
  • products with a manual price override
  • one-time products
  • Build-a-box items
  • upsells, unless you select Include upsells
  • products on plans that were deleted in Shopify
Two options are available:
  • Convert currency: converts plan prices set in another currency using your checkout exchange rates. When this is off, subscriptions in another currency are skipped.
  • Include upsells: also updates products added as an upsell. When this is off, upsells keep the price they were sold at.
The log lists each skipped product and the reason.

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On a customer’s page

From a customer’s detail page you can also bulk-edit that customer’s subscriptions or product lines:
  • Subscriptions: Add discount, Change status, Change frequency
  • Products: Change frequency, Reschedule

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Results and activity log

Each run produces a per-subscription log (Done / Skipped / Error). Skipped usually means the subscription did not match the action (for example, the product to swap was not on that subscription) or the matching product was a Build-a-box item. Completed bulk actions also appear in the Activity log, where you can open a past job and review or download its log.